This Privacy Policy explains how pk3655 collects, uses, stores, shares, and protects the personal data of individuals who access the pk3655 platform. We take data privacy seriously — not as a formality, but as a genuine operational standard. As a Pakistani player on pk3655, you have specific rights over how your personal information is handled, and this document explains all of them clearly.
Six core privacy principles that govern how pk3655 handles your personal data. Full legal text is provided in the sections below.
pk3655 collects only the personal data that is strictly necessary for account registration, identity verification, payment processing, and the delivery of gaming services. We do not collect personal data beyond what our licensing obligations and operational requirements demand.
Your data is used only for the specific purposes described in this Privacy Policy. pk3655 does not use your data for undisclosed purposes, and we do not sell, rent, or monetise your personal information to third-party advertisers or data brokers under any circumstances.
All data stored by pk3655 is protected using industry-standard encryption. Access to player data within pk3655's systems is strictly role-based and logged. KYC documents are stored in encrypted, access-controlled repositories with audit trails on every access event.
You have the right to access, correct, port, and in certain circumstances delete your personal data held by pk3655. You also have the right to object to specific types of processing. pk3655 has clearly defined processes for handling all data subject requests within reasonable timeframes.
pk3655 shares your data only with third parties who require it to deliver core platform services — KYC verification providers, payment processors, game studios, and licensing authorities. All third-party data processors are contractually bound to data protection standards equivalent to those pk3655 applies internally.
pk3655 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by our licensing obligations. Account data is typically retained for a minimum of five years following account closure for regulatory compliance purposes.
pk3655 is an internationally licensed online casino and sports betting platform operating at pk3655.net. For the purposes of this Privacy Policy, pk3655 is the data controller — meaning we determine the purposes and means of processing personal data collected through the platform.
As the data controller, pk3655 is responsible for ensuring that your personal data is collected, processed, stored, and shared in accordance with applicable data protection principles and our licensing obligations. We take this responsibility seriously and have implemented appropriate technical and organisational measures to protect personal data throughout its lifecycle within our systems.
Our primary contact channel for data protection matters is our support team, reachable via live chat at any hour, or by email at the address provided in Section 15 of this policy.
pk3655 collects personal data in several categories depending on your level of engagement with the platform. The table below summarises the primary categories of data we hold and the context in which each is collected.
| Data Category | Examples | Collected At |
|---|---|---|
| Identity Data | Full name, CNIC number, date of birth, nationality | Registration & KYC |
| Contact Data | Pakistani mobile number (+92), email address, city of residence | Registration |
| Document Data | CNIC scan (front & back), proof-of-address document, selfie photograph | KYC Verification |
| Financial Data | JazzCash/EasyPaisa account number, bank account details (last 4 digits), transaction history, deposit and withdrawal records | Payment processing |
| Gaming Activity Data | Bet history, game session records, wager amounts, win/loss records, bonus usage | Platform use |
| Technical Data | IP address, device identifiers, browser type and version, operating system, screen resolution | Automatic collection |
| Usage Data | Pages visited, click patterns, session duration, feature usage frequency | Automatic collection |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Support interactions |
| Responsible Gaming Data | Self-exclusion status, deposit limit settings, cool-off period records | Account settings |
pk3655 collects personal data through the following channels:
The majority of personal data pk3655 holds is provided directly by you during the course of your relationship with us. This includes data you enter at registration, data you submit during KYC verification, payment details you provide when making deposits or withdrawal requests, and any information you share when contacting pk3655 support.
When you access the pk3655 platform, our systems automatically collect certain technical and usage data. This includes your IP address, device identifiers, browser information, and behavioural data relating to how you navigate and interact with the platform. This data is collected through server logs, session tracking technologies, and first-party analytics systems.
pk3655 may receive data about you from third parties who provide services integral to the platform's operation. These include:
pk3655 processes your personal data on one or more of the following legal bases:
pk3655 uses the personal data it collects for the following purposes:
To create and maintain your pk3655 account; to process deposits and withdrawals in PKR via JazzCash, EasyPaisa, HBL, and other supported Pakistani payment methods; to deliver access to sportsbook, casino, slot, and fishing game products; and to manage your account settings, bonus balances, and transaction history.
To verify your identity and confirm you are at least 21 years of age as required by our licensing conditions; to conduct Anti-Money Laundering (AML) checks; to comply with responsible gaming obligations including monitoring for signs of problem gambling; and to respond to requests from regulatory and law enforcement authorities where required by law.
To detect and prevent fraudulent activity, bonus abuse, account sharing, multi-accounting, and other prohibited conduct; to monitor login patterns for unauthorised access; and to investigate and resolve disputes relating to transactions and game outcomes.
To respond to your support queries, manage complaints, and maintain records of support interactions for quality assurance and dispute resolution purposes.
To analyse usage patterns and technical performance data in order to improve the pk3655 platform; to understand which games, sports markets, and features are most valued by Pakistani players; and to make product development decisions informed by real user behaviour data rather than assumptions.
To send you promotional communications about pk3655 bonuses, new game releases, and special PSL or cricket betting offers — but only where you have explicitly opted in to receive such communications. See Section 11 for your marketing preferences rights.
pk3655 does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:
pk3655 engages third-party service providers who process data on our behalf to deliver core platform functionality. These processors are contractually prohibited from using your data for any purpose other than the specific service they provide to pk3655. Current categories of processor include:
pk3655 may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, by a valid legal order, or in connection with the investigation or prevention of fraud, financial crime, or match manipulation. pk3655 will not notify you of such disclosures where doing so would be unlawful or would compromise an ongoing investigation.
In the event of a merger, acquisition, restructuring, or sale of all or part of pk3655's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer before it occurs, and any acquirer will be bound by data processing obligations equivalent to those in this Privacy Policy.
pk3655 uses cookies and similar browser-based tracking technologies to deliver and improve the platform experience. Cookies are small text files stored on your device by your browser at the instruction of the pk3655 platform.
These cookies are strictly necessary for the pk3655 platform to function. They manage your login session, maintain your account state between page loads, preserve your language and display preferences, and enable security features including CSRF protection. You cannot opt out of essential cookies without ceasing to use the platform.
pk3655 uses first-party analytics cookies to understand how players navigate the platform, which features are most used, and where technical friction points exist. Data collected through analytics cookies is aggregated and is not used to identify individual players for commercial purposes.
Functional cookies remember your platform preferences — such as preferred deposit method, game lobby view settings, and responsible gaming reminder frequency — so that you do not need to reconfigure these settings on each visit.
You can control and delete cookies through your browser settings. Deleting cookies will log you out of the pk3655 platform and reset your display preferences. Instructions for managing cookies vary by browser; consult your browser's help documentation for guidance specific to your device and browser version.
pk3655 implements a layered approach to data security combining technical controls, procedural safeguards, and employee access policies. The following measures are in place to protect your personal data:
pk3655 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by our gaming licence and applicable law. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | 5 years post account closure | Gaming licence regulatory requirement |
| KYC documents (CNIC, proof of address) | 5 years post account closure | AML compliance obligation |
| Transaction & financial records | 5 years post transaction | Licensing & AML compliance |
| Gaming activity & bet history | 5 years post account closure | Dispute resolution & regulatory audit |
| Support chat transcripts & emails | 3 years post interaction | Dispute resolution & quality assurance |
| Self-exclusion records | Duration of exclusion + 5 years | Responsible gaming compliance |
| Technical & usage logs | 12 months | Security monitoring & fraud detection |
| Marketing consent records | Until consent withdrawn + 3 years | Evidence of consent for regulatory purposes |
After the applicable retention period, personal data is either securely deleted or anonymised such that it can no longer be linked to an individual. Anonymised aggregate data may be retained indefinitely for statistical and product development purposes.
As a data subject whose personal information is processed by pk3655, you have the following rights. These rights are available to all pk3655 account holders, including Pakistani players:
Request a copy of the personal data pk3655 holds about you and information about how it is being used.
Request correction of inaccurate or incomplete personal data held in your pk3655 account record.
Request deletion of your personal data where there is no lawful basis requiring its continued retention, subject to our regulatory obligations.
Request that pk3655 restricts processing of your data while a data accuracy dispute or objection is being resolved.
Receive a copy of the personal data you provided to pk3655 in a structured, machine-readable format.
Object to processing based on pk3655's legitimate interests, including any direct marketing based on those interests.
To exercise any of the above rights, contact pk3655 support via live chat or email at the address in Section 15 of this policy. pk3655 will acknowledge all data rights requests within 5 business days and will respond substantively within 30 days. Where a request is particularly complex or numerous, this period may be extended by a further 60 days with written notice. Requests will be processed free of charge in all but exceptional circumstances.
pk3655 sends marketing communications — including emails and SMS messages about promotions, bonuses, new game launches, and special cricket or PSL betting offers — only to players who have explicitly opted in to receive them. Marketing consent is captured during account registration and can be managed at any time from within your account settings.
To stop receiving marketing communications from pk3655, you may:
Please allow up to 5 business days for opt-out requests to take effect across all communication channels. Please note that opting out of marketing communications does not affect transactional notifications — you will continue to receive messages relating to account security (OTPs), deposit confirmations, withdrawal processing, and account verification requirements.
The pk3655 platform is strictly for adults aged 21 and above. pk3655 does not knowingly collect personal data from individuals under 21 years of age. CNIC-based age verification is applied to all accounts before real-money gaming access is granted, precisely to ensure compliance with this requirement.
If pk3655 becomes aware that personal data has been collected from an individual under 21 — whether through a registration error, fraudulent misrepresentation of age, or any other means — we will immediately suspend the account, delete the associated data (to the extent not required to be retained for regulatory purposes), and refund any real-money deposits to the original payment source.
If you believe a person under 21 has gained access to the pk3655 platform, please report this to our support team immediately. We take minor protection extremely seriously and will act on all credible reports without delay.
As an internationally licensed operator, pk3655's infrastructure and some of its third-party service providers may be located in countries outside Pakistan. Where personal data is transferred internationally, pk3655 ensures that appropriate safeguards are in place to protect that data to a standard equivalent to what you would expect under the data protection principles described in this Privacy Policy.
Safeguards for international transfers include contractual data processing agreements with all third-party processors specifying data protection obligations, use of service providers operating in jurisdictions with recognised data protection standards, and technical encryption of data both during transmission and at rest in third-party systems.
You may request information about the safeguards applicable to any specific international transfer of your data by contacting our support team.
pk3655 reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform features. Material changes to this policy will be communicated to registered players by email to the address on file, and by a prominent notice on the pk3655 platform, at least 14 days prior to the change taking effect.
Non-material changes — such as corrections of typographical errors, clarifications that do not substantively alter your rights, or updated contact information — may take effect immediately upon publication. The "Last Updated" date at the top of this policy reflects the most recent revision date.
Your continued use of the pk3655 platform following notification of any material change constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how pk3655 handles your personal data.
For any queries, requests, or complaints relating to this Privacy Policy or to the handling of your personal data by pk3655, please contact us through one of the following channels:
pk3655 will acknowledge all privacy-related communications within 48 hours and will provide a substantive response within the timeframes specified in Section 10 for data rights requests, or within 14 business days for general privacy queries.
If you are not satisfied with pk3655's response to a privacy concern, you have the right to escalate the matter to the relevant data protection supervisory authority under the jurisdictional framework of our gaming licence. Details of the applicable supervisory authority are available upon request from our support team.
Our support team is available 24/7 via live chat on the pk3655 platform. If you have questions about how your personal data is handled, want to exercise a data right, or need clarification on any part of this Privacy Policy, we are here to help. All gaming on pk3655 is for verified players aged 21 and above only.
21+ only. Please play responsibly.